Complaints about fraud and scams, current accounts and credit cards are at record highs, according to new figures published by the Financial Ombudsman Service (FOS) today.

The service, which resolves disputes between businesses and their customers and is free for consumers, received 73,692 overall complaints between July and September 2024. In the same period in 2023/24 it reported that it received 46,716 cases.

https://ifamagazine.com/financial-ombudsman-service-sees-complaints-increase-by-more-than-50/